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Privacy Policy

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Introduction

At SVG Genie, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered vector design platform. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact customer support
  • Participate in surveys or promotions

This information may include: name, email address, username, payment information, and profile preferences.

Usage Data

We automatically collect certain information when you use SVG Genie:

  • Device information (IP address, browser type, operating system)
  • Usage patterns (features used, time spent, interactions)
  • Generated content metadata (prompts, settings, timestamps)
  • Performance data (load times, errors, crashes)

AI Training Data

Your prompts and generated vectors may be used to improve our AI models, unless you opt out in your account settings. We anonymize all training data and never share identifiable information.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage subscriptions
  • Improve and personalize your experience
  • Train and enhance our AI models
  • Send administrative information and updates
  • Respond to your inquiries and support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, cloud hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (TLS/SSL) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Monitoring for suspicious activity

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a machine-readable format
  • Opt-out: Decline AI training data usage or marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, contact us at svggenie@ankansystems.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Provide personalized content and recommendations

You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality.

Children's Privacy

SVG Genie is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Users

SVG Genie is based in the United States. If you access our services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries. By using our services, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our platform. Your continued use of SVG Genie after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Have questions about our policies? Contact our legal team